Sentiment can automatically do many of the tasks you do manually for you, saving you time and money, and allowing you to provide better service to customers, and people engaging with you on social media.
Route mentions to the relevant team members based on keywords,language or other triggers.
Automatically delete spam, or profanities on your profiles.
Automatically remove posts from your social pages when customers use offensive language.
Automate emails based on VIP customers contacting you.